This is my profileContact via CazVid
Smaïda
Hotel Reservations Specialist with 6 months experience in customer service
Video resume
Hotel reservations
Booking hotel for customer
Contact
Florida City, Florida, United States
Open to remote
Available on CazVid
Competencies
Customer ServiceIntermediate
Provided assistance to customers in booking and canceling hotel reservations, ensuring their needs were met.
Reservation ManagementIntermediate
Managed hotel reservation processes, including booking and cancellations, for customer satisfaction.
Communication SkillsIntermediate
Communicated effectively with customers to assist them with their booking needs and resolve issues.
Problem SolvingBeginner
Assisted customers in resolving booking conflicts and cancellations, improving service efficiency.
Summary
Experienced in managing hotel bookings and cancellations, with a focus on customer satisfaction.
Key Achievements
- Handled hotel booking and cancellation processes for customers, ensuring smooth reservations.
- Gained experience in managing customer interactions and resolving booking issues.
- Worked in a high turnover environment, contributing to efficient customer service operations.
Skills
Customer ServiceReservation ManagementCommunication SkillsProblem Solving
Published on CazVid - Jul 2, 2025