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Digital Sales & Community Management Specialist with 3+ years experience
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Competencies
Handled customer inquiries and provided personalized advice to support sales and customer satisfaction.
Managed online sales channels, guiding potential clients through the purchase process and supporting post-sale activities.
Supervised social media accounts and messaging platforms to foster engagement and promote brand visibility.
Contributed to digital content development and publication to advertise products and strengthen brand image.
Assisted in ordering, data organization, and documentation tasks supporting the sales process.
Education
Languages
Summary
Experienced in managing digital sales, social media, and customer relations with a focus on e-commerce environments. Skilled in content creation, digital communication, and administrative support to enhance brand reach and customer satisfaction.
Key Achievements
- Managed online sales processes at Nuqui Swimwear, including customer consultations, product recommendations, and post-sale follow-up.
- Administered social media and messaging platforms like Instagram, WhatsApp, and email ensuring timely responses and engagement.
- Supported digital content creation and publication to promote products and enhance brand presence.
Experience
Asesora Comercial Digital, Community Manager, Auxiliar Contable
Cierre de ventas a través de canales digitales, mediante asesoría personalizada y seguimiento activo de clientes potenciales., Apoyo en tareas administrativas relacionadas con ventas., Gestión integral del proceso de venta online: atención de consultas, recomendación de productos y/o servicios,...