This is my profileContact via CazVidSophia
Customer Service Representative with Frontline Support Experience
Contact
Guatemala City, Guatemala, Guatemala
Available on CazVid
Competencies
Active ListeningExpert
Engaged customers effectively by accurately understanding their needs and concerns.
EmpathyExpert
Built rapport with customers by demonstrating understanding and patience during interactions.
Communication SkillsAdvanced
Conveyed information clearly and professionally in customer service settings.
Attention to DetailIntermediate
Ensured accuracy in order processing and shipment tracking to prevent errors.
Education
High School
SCL School
Languages
EnglishFluent
SpanishFluent
Summary
Experienced Customer Service Representative skilled in handling inquiries, processing orders, and resolving customer issues with empathy and professionalism.
Key Achievements
- Handled customer inquiries, requests, and complaints effectively.
- Assisted customers with order processing, including returns, exchanges, and shipment tracking.
- Developed strong communication, empathy, and attention to detail through direct customer interactions.
Experience
Customer Service Representative
Innovative Contact Solutions
Responded to customer inquiries, requests and complaints., Assisted customers with order processing, including placing orders, processing returns or exchanges, and tracking shipments.
Skills
Active ListeningEmpathyCommunication SkillsAttention to Detail
Published on CazVid - Jul 3, 2025