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Competencies
Demonstrated experience with Negotiation.
Demonstrated experience with Stakeholder Relations.
Demonstrated experience with Adaptability.
Demonstrated experience with Detail Orientation.
Education
Languages
Experience
Customer Engagement & Sales Representative
Trained and mentored team members on best practices for customer interaction and engagement strategies., Handled high volumes of inbound and outbound calls, providing efficient customer support and promoting relevant products and services., Consistently met and exceeded sales and service KPIs by identifying client needs and offering tailored insurance and financial product solutions., Cross-sold and upsold supplemental financial products, contributing to revenue growth while maintaining high customer satisfaction.
Project Manager for Internal Communication
Facilitated training sessions for managers on effective communication practices, fostering a culture of transparency and collaboration., Analyzed communication metrics and employee surveys to identify areas for improvement, adjusting strategies accordingly to optimize outreach efforts., Coordinated with various departments to ensure alignment in messaging and branding, minimizing discrepancies in internal communications.
Regional Brand Manager and Sales Executive for Jagermeister
Developed and executed comprehensive brand strategies to enhance market position and increase brand awareness., Analyzed market trends and consumer insights to inform strategic decisions, resulting in a 20% improvement in sales forecasting accuracy., Established and nurtured relationships with key stakeholders and distributors to ensure effective brand representation and distribution., Managed budgets and allocated resources efficiently to maximize ROI on brand initiatives., Developed reports and presentations to communicate brand performance and strategic initiatives to senior management.
Intern Communication/Commercial area
Assisted in the development and execution of communication strategies to enhance brand visibility and engagement., Coordinated with cross-functional teams to ensure alignment on messaging and project objectives., Conducted market research to identify trends and opportunities, contributing to strategic decision-making., Assisted in organizing events and campaigns, contributing to enhanced brand presence and customer interaction.
Influencer Relations & Project Manager
Collaborated with cross-functional teams to create compelling content that aligns with influencer partnerships., Analyzed audience insights and social media metrics to identify potential influencers for strategic collaborations., Managed contracts and negotiations with influencers to ensure mutually beneficial agreements., Organized and facilitated training sessions for influencers to educate them on brand values and products., Evaluated influencer contracts and deliverables to ensure compliance and successful campaign execution.
Event Logistics & Creative Manager
Coordinated logistics for events, managing vendor relationships and ensuring timely delivery of services., Developed and maintained detailed event plans, timelines, and budgets to optimize resource allocation., Oversaw on-site operations during events, ensuring seamless execution and high-quality guest experiences., Negotiated contracts with venues and suppliers, achieving cost savings of up to 20%.
Event Production and Logistics Manager
Coordinated logistics across multiple teams, ensuring smooth communication and timely delivery of event materials and services., Managed sales team., Collaborated with senior event managers to track progress and adjust logistics., Assisted in the development and implementation of the event’s visual identity.