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Stephanie
Dermoconsejera con experiencia en atención al cliente y ventas en salud y tecnología
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Competencies
Brinda asesoramiento personalizado y resuelve dudas de clientes en distintos entornos.
Impulsa ventas promoviendo productos de tecnología y cosmética, identificando oportunidades.
Administra y actualiza información de clientes y productos en CRM y hojas de cálculo.
Coordina tareas y comunica efectivamente mediante plataformas digitales.
Utiliza Excel y Word para manejar informes, registros y tareas administrativas.
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Summary
Profesional con experiencia en salud, tecnología y administración de bases de datos, comprometida con ofrecer soluciones efectivas y atención de calidad.
Key Achievements
- Desarrolló conocimientos especializados en diagnóstico y asesoramiento dermatológico.
- Incrementó la retención de clientes mediante estrategias de promoción en ventas.
- Gestionó eficientemente información de clientes y productos en CRM y inventarios.
Experience
Dermoconsultant
Specialized in promoting dermatological brands and assisting customers in selecting the best products for their skin conditions., Completed internal training to recognize and diagnose common skin issues., Gathered and managed patient information for the company’s CRM., Maintained expert knowledge of skincare products and facilitated effective consultations.
Sales Promoter
Identified and maximized sales opportunities and increased customer retention rates., Promoted Samsung mobile phones in a department store, engaging with customers to drive sales and brand awareness., Monitored my performance through an app, tracking inventory and sales.
Remote Call Center Agent
Handled a high volume of inbound calls, resolving issues remotely, demonstrating adaptability and self-management., Coordinated with teams through digital communication tools.
Brand Promoter
Demonstrated and promoted products, managing displays and customer service skills., Assisted in administrative tasks, including scheduling and inventory checks.
Cashier & Sales Associate
Provided customer service, processed transactions, and managed inventory., Tracked and organized financial records and sales reports.
Seasonal Office Assistant & Sales Associate
Updated and maintained client databases daily, showcasing proficiency in Google Workspace., Assisted clients in acquiring different types of insurance tailored to their needs.