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Stephanie
Customer Service Representative – Healthcare Division
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Competencies
Demonstrated experience with Quick Learner.
Demonstrated experience with Teamwork.
Demonstrated experience with Time Management.
Demonstrated experience with Leadership.
Demonstrated experience with Effective Communication.
Education
Summary
Customer Service Representative – Healthcare Division open to new opportunities
Experience
Customer Service Representative – Healthcare Division
Handled sensitive patient information and supported healthcare-related inquiries.. Ensured HIPAA compliance and provided excellent service in a high-pressure setting.
Technical Support Representative (Troubleshooting)
Provided technical assistance and resolved customer issues related to software and connectivity.. Delivered prompt support and contributed to customer satisfaction and retention.
Appointment Scheduler – Hospital Setting
Scheduled patient appointments efficiently in a high-volume medical environment.. Maintained accurate records and ensured timely follow-ups.