Stephany - Insurance Verification & Administrative Specialist with 10+ years of experience
Summary
Dedicated administrative and insurance verification professional with extensive experience across healthcare, retail, and service industries. Skilled in customer service, operational support, and team coordination with proven ability to manage multiple responsibilities efficiently.
Key Achievements
- Handled customer collections, scheduling, and patient care in medical service environments
Skills
Consistently provided empathetic and effective support to clients and patients.
Verified insurance details, processed payments, and managed insurance-related communications.
Performed multiple administrative tasks including scheduling, recruitment, and document management.
Supervised personnel, coordinated roles, and supported recruitment across roles.
Handled order processing, scheduling, and logistics support in healthcare and retail settings.
Languages
Experience
Insurance Verification Representative
Blackstone Medical Services
Verify co-payments, deductibles, and payments in general according to each patient's insurance., Communicate with different insurance companies to confirm that they are in the network to verify patient's benefits and right amounts.
Logistics Representative
Blackstone Medical Services
Receive faxes from the associated Doctor´s offices in the United States with orders for Sleep Apnea Study., Process orders, create patients in the system for insurance verification and authorization, and schedule patients.
Insides Sales Rep
Blackstone Medical Services
Support with recruitment of personnel for the department., Receive orders from different associated Doctors to schedule patients, verify insurance, and collect payments., Management of work under pressure, patient care, and being empathetic with patients.
Administrator and Human Resources
La Huaca del Duende
General recruitment of personnel for different activities, customer service, support and monitoring of Suppliers, Human Resources, and payments to employees.
Administrator
Coronado Eatz Delivery
General recruitment for the company's deliveries, customer service, administration and delivery of orders, daily accounting.
Management Assistant
Seal Panama Group, SA
Customer service, project support, Human Resources support, management support in accounts payable and receivable.
Administrative Assistant
Cinemas Procinal SA
Customer service, sales support, website support focused on cinema reservations, coordination of call center staff.
Assistant Retail Store Manager
American Eagle
Visual merchandising and talent assistant, customer service, personnel management, management of cash registers and sales reports.
Administrative Assistant
Seal Panama Group, SA
Customer service, recruitment support, Human Resources support, sales, and supplier support.
It´s PTY PANAMA
Collection agent for CLARO Panama, contacting customers behind on their payments.
Administrative Assistant (Internship)
Inmobiliaria Casas Grandes SA
Help develop worksheets, payroll, and accounts receivable., Support in the accounting department.