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Sales Professional with 5+ years of multilingual client engagement
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Competencies
Applied consultative selling and relationship management across diverse client portfolios.
Communicated effectively in Spanish, English, French, Italian, and German to support international sales.
Utilized tools like Monday, Go Contact, Roiback, Witbooking, and Beth Engines for sales tracking and customer management.
Consistently increased revenue through strategic product recommendations and personalized offers.
Enhanced customer loyalty and repeat sales through relationship building and service optimization.
Languages
Summary
Dedicated sales professional with extensive experience in multilingual client engagement, CRM and CRS tools, and strategic sales techniques across hospitality and retail sectors.
Key Achievements
- Exceeded sales targets by 142.75%, generating €173,874.51 in one month at THINKIN.
- Managed a portfolio of over 50 international clients, increasing sales by 10% at HOMOEMPATIA.
- Increased average ticket size by 20% through upselling and cross-selling at HELADERÍAALADIAH.
Experience
Remote Sales Agent
Exceeded the sales target by 142,75%, generating €173,874.51 in one month by effectively overcoming client objections and turning undecided prospects into buyers., Utilized CRS to quickly close sales in luxury hotels, significantly increasing the hotel's revenue and popularity., Achieved a 12,10% monthly conversion rate by managing 60 daily, leveraging CRM to prioritize high-value leads and personalize follow-ups, resulting in increased sales and a more personalized customer experience., Maximized daily conversion to 22,50% by contacting 30 clients a day, applying upselling and cross-selling techniques, which boosted the average order value by 25% and increased total revenue., Built client loyalty with 40 out of 46 customers generating repeat sales by maintaining strong business relationships that ensured their return.
Remote Sales Assistant
Managed a portfolio of over 50 international clients, which increased sales by 10% by providing support in five languages (German, French, English, Italian, and Spanish)., Closed daily sales via email by applying consultative selling, resulting in an 8% increase in conversion rates and improved customer retention., Increased international sales by 3% by expanding the client base through direct contact in French., Improved customer retention by 20% by optimizing the online shopping experience, resolving issues that facilitated repeat purchases.
Sales Agent
Increased the average ticket size by 20% through upselling and cross-selling techniques, suggesting premium products and complementary items such as exclusive toppings, generating higher revenue., Convinced undecided customers by effectively overcoming objections, achieving 20% more sales closures in premium products., Boosted customer retention by 10% through consultative selling, recommending personalized products that encouraged repeat purchases., Increased sales by 30% during promotions by persuasively presenting featured products, maximizing results during key periods.