This is my profileContact via CazVidSusan
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Competencies
Demonstrated experience with Microsoft Office.
Demonstrated experience with Google Workspace.
Demonstrated experience with Canva.
Demonstrated experience with Zoom.
Demonstrated experience with Microsoft Teams.
Summary
Professional profile
Experience
Virtual Assistant & Administrative Consultant
Deliver remote administrative support to business owners and independent professionals, managing research, records, and correspondence across multiple concurrent clients.. Prepare polished documents and materials, update client websites, and handle transcription and business communications with consistent turnaround.. Coordinate special projects end-to-end, adapting quickly to each client's tools and workflow.
Administrative Assistant / Operations
Served as right hand to the President and Founder, owning research, spreadsheets, and databases used for day-to-day decision-making.. Managed email correspondence and follow-up activity to keep priorities moving without items falling through the cracks.. Prepared documents and provided broad operational support as the company scaled.
Virtual Customer Service / Office Manager
Acted as the primary point of contact for clients and tax professionals, resolving inquiries with a calm, solutions-first approach.. Edited and maintained website content and supported marketing initiatives alongside day-to-day client service.. Coordinated internal communications to keep a fully remote team aligned.
Executive Support
Provided executive-level scheduling, research, and travel coordination support.. Assisted with contract preparation and maintained professional client communications.. Maintained and updated firm website content.