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talia
Customer Service Representative
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Competencies
Demonstrated experience with Customer Service.
Demonstrated experience with Patient Support.
Demonstrated experience with Communication.
Demonstrated experience with Conflict Resolution.
Demonstrated experience with Complaint Handling.
Education
Summary
Professional profile
Experience
Customer Service Representative
Handled customer inquiries through phone, email, and other communication channels while maintaining a professional and helpful approach.. Resolved customer concerns using empathy, active listening, and problem-solving skills.. Conducted follow-up communication to confirm satisfaction and strengthen customer relationships.. Trained new employees on customer service procedures and best practices.
Nutrition Assistant
Prepared and served meals according to patient dietary requirements, physician-directed plans, and individual needs.. Monitored patient meal intake and maintained accurate records of dietary preferences, restrictions, and changes.. Collaborated with healthcare professionals to support individualized nutrition plans and patient needs.. Maintained food safety, sanitation, cleanliness, and quality standards in a healthcare kitchen environment.. Educated patients and families on nutrition-related topics and assisted with dietary questions and concerns.. Managed food and nutrition inventory and used nutrition management software to document and communicate dietary information.
Hostess/Customer Service
Manage reservations, seating, and walk-ins to support efficient restaurant operations and minimize wait times.. Provide friendly, professional service while responding to guest questions, concerns, and special requests.. Train new staff on customer service procedures, restaurant policies, and service standards.. Coordinate large parties and special events while maintaining an organized and welcoming guest experience.. Build positive relationships with regular guests and contribute to customer satisfaction and repeat visits.