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Data entry & Ai agent (Remote)
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Data entry & Ai agent (Remote) open to new opportunities
Experience
Data entry & Ai agent (Remote)
Performed accurate data entry, data verification, and database management.. Organized, updated, and maintained digital records and documents.. Used AI tools to support research, content processing, data organization, and daily workflow tasks.. Assisted with online research, information gathering, and data analysis.. Used Microsoft Excel, Word, Google Sheets, and other digital tools for data management.. Reviewed data carefully to identify errors, inconsistencies, and missing information.. Maintained accuracy, confidentiality, and attention to detail while handling information.. Managed multiple tasks efficiently while meeting deadlines and following company procedures.
Customer service executive
Handled inbound and outbound customer inquiries via phone, email, and live chat while keeping a positive and professional demeanor at all times.. Resolved customer issues related to products/services in a timely and efficient manner, ensuring high levels of customer satisfaction.. Provided troubleshooting and technical support for customers experiencing product-related issues, offering clear step-by-step guidance.. Handled meetings, presentations and projects as well, time to time update colleagues regarding new updates and upcoming strategies.
Receptionist & Counsellor
Managed front-desk operations, greeted clients, and scheduled appointments.. Provided guidance on immigration processes, visa applications, and required documentation.. Assisted clients in filling out forms and ensured accuracy in paperwork submissions.. Maintained and organized confidential client records and case files.. Addressed client inquiries and provided exceptional customer service.