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Audiovisual Communicator with 5+ years of media and sales experience
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Competencies
Applied Adobe Premiere and After Effects to produce and edit videos for various projects.
Taught photographic techniques to students and practiced photography in a camp environment.
Utilized social media platforms for marketing activities, with skills in engaging content creation.
Handled bilingual customer inquiries via chat and phone, resolving issues and scheduling appointments.
Education
Languages
Summary
Experienced in audiovisual communication, social media marketing, and customer support, with a background in training and performance assessment.
Key Achievements
- Developed SOPs, training materials, and reports to monitor sales team performance at Meneses Law.
- Managed and scheduled meetings for supervisors, demonstrating organizational skills.
- Taught photographic techniques and outdoor activities to girls as a camp counselor, showcasing leadership and communication skills.
Experience
Audiovisual Communicator
Review and evaluation of call quality and interactions with potential clients., Daily review and assessment of completed sales., Documentation, creation of SOPs, and presentations., Weekly and monthly reports on each salesperson’s performance., Training of new sales representatives., Management of...
Camp Counselor / Photography instructor
Cabin camp counselor for an assigned group., Teaching photographic techniques to girls in a didactic and engaging way., Leading outdoor activities with an assigned group., Care and supervision of the girls.
Customer Service Agent - VA and Chat Support - Remote/Bilingual
Handling incoming chats in English and Spanish., Resolving issues related to laboratory test results., Scheduling appointments., Calendar management.