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Tatiana

Italian-Spanish Telesales Representative

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San José, San José, Costa Rica
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Competencies

English (write, read, speak)

Experiencia demostrada en English (write, read, speak).

Italian (write, read, speak)

Experiencia demostrada en Italian (write, read, speak).

Office (Word, Power Point, Excel, Publisher)

Experiencia demostrada en Office (Word, Power Point, Excel, Publisher).

SAP for sales purposes

Experiencia demostrada en SAP for sales purposes.

time management

Experiencia demostrada en time management.

Education

Universidad Internacional de las Americas
Completado 2022
High School Grad
Centro Educacion Interactiva
Completado 2009

Languages

English90-95% / C1 BELT
Italian85%

Summary

Italian-Spanish Telesales Representative buscando nuevas oportunidades

Experience

Italian-Spanish Telesales Representative

TechData Costa Rica
Ene 2020 - Ene 2022

Conducting sales for printing systems, for Italian and Spanish market, back office.

Caracara customer service agent /retail customer service agent /Account change team agent

Amazon | Virtual Contact Center

First Caracara waive in Costa Rica, handling Prime members contacts, back office.. Retail agent, handle retail customer service contacts via phone and Message Us system. Account change team

Product Manager

Tech Data
Oct 2015 - Dic 2018

Set up skus, place orders, manage invoice process, approve special prices, and deal with distribution issues between vendor and partners.

Solutions Representative

Tech Data
Nov 2014 - Oct 2015

Manage information about products for an specific brands, profile customers, close relations with focus accounts, make them grow and increase the purchases between them and the distributor/vendor, let customers know about new products.

Customer Relations Agent

Eclipse in Action
Jul 2013 - Jun 2014

Manage specific issues with customers, receive escalation, solve situations regarding methods of payment and CSAT.

Skills

English (write, read, speak)Italian (write, read, speak)Office (Word, Power Point, Excel, Publisher)SAP for sales purposestime management
Published on CazVid - Oct 27, 2026
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