Dedicated professional with 4 years of experience in customer service, loan advisory, and team supervision. Adept at client relations, problem-solving, and financial analysis, with a strong educational background.
Skilled in understanding client needs and providing tailored solutions to enhance satisfaction.
Effective in conveying information clearly and professionally across diverse audiences.
Proficient in analyzing issues and developing practical, timely solutions.
Experience supervising teams and coordinating cross-departmental activities to achieve goals.
EVERISE
Handling customer inquiries, Resolving complaints, Maintaining high levels of client satisfaction
CLA • ICON Solutions
Provided consolidation loans, Informed clients of available loans and credit options, Obtained and reviewed financial information, Approved or rejected loan applications
Alorica
Oversaw communicating with clients and business partners, Performed market research and analysis, Coordinated with the company's legal team, Arranged appointments with clients
Bachelor’s degree
Highschool diploma
Junior Highschool diploma
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Capable of reviewing complex financial data to inform decision-making processes.
