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THABISO

Sales & Service Consultant at Easypay Financial Services

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Ennerdale, Victoria, Australia
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Competencies

Customer ServiceAdvanced

Expertise in delivering high-quality support and building lasting client relationships.

Communication SkillsAdvanced

Proficient in clear, effective communication both verbally and in writing.

Call Center OperationsIntermediate

Experience in managing inbound and outbound call processes efficiently.

Problem SolvingIntermediate

Capable of quickly identifying issues and providing appropriate solutions.

Team CollaborationIntermediate

Skilled in working collaboratively within team environments to achieve targets.

Education

Vulanindlela Secondary School
Semi-Skilled Boilermaking Certificate
Ekurhuleni Artisan &Skills Centre CC
Call Centre (Inbound & Outbound ) Certificate
Corner Stone
Grade C (PSIRA)
Freedom Fighters Security

Languages

South Sotho
English
Zulu
Other

Summary

Dedicated sales and service specialist with over a decade of experience in financial services and call centers. Skilled in client engagement, problem resolution, and effective communication to enhance customer satisfaction.

Key Achievements

  • Provided exceptional customer service, enhancing client satisfaction over a 12-year tenure.
  • Managed inbound and outbound calls, ensuring efficient resolution and support.
  • Maintained consistent performance in a fast-paced call center environment.
  • Developed strong communication and problem-solving skills across diverse client interactions.

Experience

Sales & Service Consultant and Driving

Easypay Financial Services
2012 - 2024

Skills

Customer ServiceCommunication SkillsCall Center OperationsProblem SolvingTeam Collaboration
Published on CazVid - Jun 2, 2026
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