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THABISO
Sales & Service Consultant at Easypay Financial Services
Contato
Ennerdale, Victoria, Australia
Disponível na CazVid
Competências
Customer ServiceAdvanced
Expertise in delivering high-quality support and building lasting client relationships.
Communication SkillsAdvanced
Proficient in clear, effective communication both verbally and in writing.
Call Center OperationsIntermediate
Experience in managing inbound and outbound call processes efficiently.
Problem SolvingIntermediate
Capable of quickly identifying issues and providing appropriate solutions.
Team CollaborationIntermediate
Skilled in working collaboratively within team environments to achieve targets.
Formação acadêmica
Vulanindlela Secondary School
Semi-Skilled Boilermaking Certificate
Ekurhuleni Artisan &Skills Centre CC
Call Centre (Inbound & Outbound ) Certificate
Corner Stone
Grade C (PSIRA)
Freedom Fighters Security
Idiomas
South Sotho
English
Zulu
Other
Resumo
Dedicated sales and service specialist with over a decade of experience in financial services and call centers. Skilled in client engagement, problem resolution, and effective communication to enhance customer satisfaction.
Principais conquistas
- Provided exceptional customer service, enhancing client satisfaction over a 12-year tenure.
- Managed inbound and outbound calls, ensuring efficient resolution and support.
- Maintained consistent performance in a fast-paced call center environment.
- Developed strong communication and problem-solving skills across diverse client interactions.
Experiência
Sales & Service Consultant and Driving
Easypay Financial Services
2012 - 2024
Habilidades
Customer ServiceCommunication SkillsCall Center OperationsProblem SolvingTeam Collaboration
Publicado na CazVid - 2 de jun. de 2026