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Thandeka

Customer Service Specialist with diverse client support experience

Contact

Benoni, Gauteng, South Africa
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Competencies

Customer SupportIntermediate

Managed customer inquiries, provided solutions, and ensured client satisfaction at Nebsol IT Solutions.

Communication SkillsIntermediate

Effectively communicated technical information to clients and collaborated with team members to resolve issues.

Problem SolvingIntermediate

Diagnosed and addressed client concerns, often troubleshooting technical problems during customer interactions.

IT KnowledgeBeginner

Developed foundational understanding of IT solutions and services through customer interactions and support tasks.

Education

Grade 12
Mabuya Secondary School
Completed 2023

Languages

IsiZuluNative
EnglishFluent

Summary

Dedicated customer service professional experienced in providing support for IT solutions. Skilled in communication, problem-solving, and client engagement.

Key Achievements

  • Provided customer support at Nebsol IT Solutions, handling client inquiries and troubleshooting issues.
  • Developed communication skills through direct client interaction and problem resolution.
  • Gained experience in IT solutions support, enhancing technical knowledge and customer satisfaction.

Experience

Customer Service

Nebsol IT Solutions
22 July 2024 - 22 October 2024

Skills

Customer SupportCommunication SkillsProblem SolvingIT Knowledge
Published on CazVid - May 17, 2026
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