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Hospitality & Retail professional with diverse service expertise
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Competencies
Provided high-quality customer service in hospitality and retail settings, ensuring customer satisfaction.
Maintained effective communication with customers, team members, and event clients.
Operated hand tools and machinery in food service and production environments.
Managed bar and drink service at Infernos Grill & Pub, including safety and cleanliness standards.
Prepared event spaces, handled equipment loading/unloading, and ensured setup according to client preferences.
Education
Languages
Summary
Detail-oriented and customer-focused professional with experience managing bar operations, event catering setup, and retail stocking. Skilled in communication, craftsmanship, and delivering excellent service in diverse environments.
Key Achievements
- Managed bar operations including menu engineering and customer service at Infernos Grill & Pub.
- Executed event catering setup, ensuring quality service and safety standards at TLN Catering.
- Handled stock display, sales monitoring, and customer engagement as Store Assistant at Checkers Hyper.
Experience
BARMAN
manage the bar area and insuring the highest level of cleanliness and safety, Taking orders, handling cash and processing payments, making & serving drinks, menu engineering, placing food orders, providing excellent customer service
CATERER
catering set-up, clean and load equipment & accessories such as tables, chairs, tents, dishes, décor, cutlery, carpets etc., Travel wherever requested at an event, arrive, unload equipment and create a beautiful set-up according to the taste/preference of the host/customer, Ensuring quality...
STORE ASSISTANT
handle and ensure that shelves of the retail store are stocked with products and displayed accordingly and neatly for customers, Clear unwanted products from shelves, monitoring the sales performance of product
GENERAL WORKER
check if there are no errors in the product made or produced before packaging, monitor the produce of the product, clean machines and all working spaces, report any faults/errors of the product recognized to QC, operate FBR machine and smooth flow of production control