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Uvesha
Administrative Trainee at South African Inland Logistics
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Competencies
Skilled in recording, tracking, and analyzing operational data using Excel and ERP systems.
Experience in collecting customer feedback and supporting service quality assessments.
Proficient in handling administrative tasks such as fault logging and report generation.
Competent in Microsoft Word, Excel, and PowerPoint for documentation and presentations.
Education
Summary
Dedicated administrative professional currently pursuing a diploma in Public Administration, with hands-on experience in data management, customer feedback collection, and operational reporting in logistics and customer service environments.
Key Achievements
- Developed and maintained Excel-based reports for diesel consumption and expenses, improving tracking accuracy.
- Logged faults and recorded weekly statistics on water, electricity, and other services, enhancing operational monitoring.
- Utilized Oracle CX to log faults, contributing to streamlined customer service processes.
- Assisted in customer feedback collection, aiding in service quality improvement.
Experience
WORK INTERGRATED LEARNING
Logging faults on oracle cx.. Recording weekly stats pertaining to water, electricity, lease, burial and cremation.. Handing out customer service questionnaires to rate the service given. Handing out metro bills and employment forms to youth
ADMIN TRAINEE
Exporting daily exception reports to ERP.. Tracking diesel expenses and consumption.. Developed and maintained Excel-based reports (Burnt consumption and diesel expense/analysis).. Utilizing functions such as filters, pivot tables, and sorting of data. Extracting geofence report from car track.