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Valentina

Customer Support Specialist with 5+ years of multilingual service experience

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Córdoba, Cordoba, Argentina
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Competencies

Customer ServiceExpert

Provided comprehensive support to clients, resolving issues efficiently and effectively

Multilingual CommunicationAdvanced

Communicated fluently in English and Spanish to assist a diverse customer base

Problem SolvingIntermediate

Applied critical thinking to identify issues and develop solutions during support interactions

Patience & EmpathyExpert

Maintained calm, understanding demeanor while managing challenging customer situations

CollaborationAdvanced

Worked effectively with team members to improve service processes and customer satisfaction

Education

National Sworn Translator of English
National University of Córdoba, Argentina
Completed present

Languages

EnglishES<>EN
Spanish

Summary

Experienced customer service specialist skilled in multilingual communication and problem resolution.

Key Achievements

  • Handled over 1,000 customer interactions per month, maintaining high satisfaction levels
  • Implemented new feedback processes that improved response times by 15%
  • Progressed from entry-level support to team lead within two years

Skills

Customer ServiceMultilingual CommunicationProblem SolvingPatience & EmpathyCollaboration
Published on CazVid - Jul 3, 2025
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