This profile is written in Spanish
Virtual Patient Coordinator & Nutritionist
Perfil profesional
Manage 100% remote consultations, handling scheduling, follow-ups, and digital medical records.. Maintain and organize patient databases using Google Drive and specialized health-tech platforms.. Manage high-volume email and messaging correspondence with clients, ensuring professional and timely responses.
Liaise between interdisciplinary teams to ensure smooth operational flow in clinical settings.. Handled accurate and confidential sensitive data, adhering to strict privacy protocols.
Perform systematic audits of member benefits, ensuring 100% accuracy in data control and system recording.. Monitor and evaluate benefits, maintaining detailed records and reporting discrepancies in internal systems.. Provide direct assistance to members, resolving complex queries and managing documentation flow.