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Valentina
Recursos Humanos con experiencia en procesos de selección y documentación
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Competencies
Aplicó técnicas de screening y verificación de documentación en procesos de selección en el sector salud.
Interactuó con candidatos y clientes, explicando procesos y resolviendo dudas de manera efectiva.
Revisó y gestionó documentación legal, medical y personal para cumplimiento normativo.
Realizó seguimiento diario a candidatos y procesos administrativos para garantizar avances adecuados.
Education
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Summary
Profesional con experiencia en gestión de recursos humanos, atención al cliente y procesos documentales en sectores relacionados con la salud y servicios.
Key Achievements
- Gestionó procesos de contratación y documentación para empleados en el sector salud.
- Mantuvo contacto diario con candidatos, asegurando el cumplimiento de los requisitos del proceso.
- Diseñó perfiles y gestionó la activación de nuevos empleados.
Experience
HR REPRESENTATIVE
Currently working as an HR Representative, within a Health Care Company, dedicated to hire qualified people to be caregivers for any patient who need an especial care., We are the first contact with the applicants, providing all the information required about the caregivers position, and explaining the whole process., We need to verify the documentation, IDs (through videocalls), medical records and legal documents (I9, W4-IT 2104, Labor Law, etc)., If necessary, we also schedule medical appointments and Uber services, and we make the follow up on these appointments till receiving all the paperwork., We need to follow up every day with the applicants to check if they are making the process correctly, or if we have additional information., After receiving all the documentation, we need to create the profiles and then request the activations (hiring process).
LEGAL PRACTICES
In charge of projecting demands; monitor them, review the status of the processes in the tyba or through the judicial branch; study each case to find the best way to solve it and the best way forward.
OPERATOR AND CUSTOMER SERVICE
Performed operator functions, designing and creating models of accessories., Managed the social networks of the company, creating quality content for them. Attended potential clients and sent the orders.
CUSTOMER SERVICE AND SALES DRIVER
In charge of stocking the merchandise that arrives weekly and verifying prices., Making a push of the products.
CUSTOMER SERVICE AGENT
In charge of receiving or making calls, in order to resolve concerns or inconveniences of the clients at the time of sending their remittances; always trying to maintain the best environment to handle the call., In charge of reviewing documents for identity validation for sending international remittances., Request for personal documents for security reasons, at the request of banking associates., Monitoring of transactions., Contact with customers to request documentation, information or modification of transaction data.