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Valeria
Customer Service Representative with bilingual skills and 2+ years experience
Video resume
Customer service representative
Bilingual customer service representative
Contact
Santa Isabel, Tolima, Colombia
Open to remote
Available on CazVid
Competencies
Customer ServiceIntermediate
Handled customer inquiries and support across diverse campaigns and industries.
Bilingual CommunicationIntermediate
Provided support in both Spanish and English, enhancing communication effectiveness.
Technical SupportBeginner
Assisted customers with technical issues related to wireless and utility services.
Appointment SettingIntermediate
Scheduled appointments for sales and service teams, improving operational efficiency.
Summary
Experienced call center professional proficient in delivering bilingual customer service and technical support across various campaigns.
Key Achievements
- Provided customer support across multiple campaigns including Walmart, DoorDash, LifeWireless, and Momentum Solar.
- Developed multilingual communication skills through bilingual support roles.
- Gained experience in technical support and appointment setting in call centers.
Skills
Customer ServiceBilingual CommunicationTechnical SupportAppointment Setting
Published on CazVid - Jul 3, 2025