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Tyfanny

Teleoperator with Customer Service and Sales Expertise

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Lima, Lima Province, Peru
Available on CazVid
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Competencies

Customer Issue ResolutionIntermediate

Handled customer complaints and inquiries ensuring satisfaction and loyalty.

Sales and Service PromotionIntermediate

Closed sales and offered services/products effectively to clients.

CRM ManagementBeginner

Registered and managed client data in Customer Relationship Management systems.

Communication SkillsIntermediate

Used empathy and assertiveness to resolve issues and promote products.

Social Media ManagementBeginner

Assisted in managing social media presence and marketing efforts.

Education

Business Administration
Universidad Nacional Mayor de San Marcos
Completed 2027

Languages

SpanishNative
EnglishIntermediate

Summary

Experienced in resolving customer issues, sales, and CRM registration with a focus on empathetic communication and client engagement.

Key Achievements

  • Resolved customer issues effectively demonstrating empathy and assertiveness
  • Concluded sales and promoted services/products to clients
  • Managed CRM registration for general and potential clients

Experience

Teleoperator

Gss Group
08/2024 - 12/2024

Customer issues resolution with empathy and assertiveness, Closing of sales and offering of services and products, CRM registration of general and potential clients

Skills

Customer Issue ResolutionSales and Service PromotionCRM ManagementCommunication SkillsSocial Media Management
Published on CazVid - Jul 3, 2025
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