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Vanessa
Customer Service and Administrative Professional with comprehensive call center experience
Video resume
Bachillerato general
En el area de call center Servicio al cliente, ventas cobros, activaciones y auditora de calidad.nEn el área administrativa experiencia en análisis de créditos, asistencia administrativa en gerencia, encargada d efacturacion y bodega.n
Contact
San Salvador, San Salvador, El Salvador
Open to remote
Available on CazVid
Competencies
Customer ServiceAvanzado
Provided customer support and resolved client inquiries effectively in call center settings.
Credit AnalysisIntermedio
Performed credit analyses to assess client financial information in a corporate environment.
Administrative SupportAvanzado
Managed administrative tasks including billing, warehouse oversight, and general management assistance.
Quality AuditIntermedio
Conducted quality audits in call center operations to ensure service standards.
Teamwork & CommunicationAvanzado
Collaborated effectively within team environments, demonstrating responsibility and respectful communication.
Summary
Experienced customer service and administrative professional with diverse roles in call centers and corporate support.
Key Achievements
- Gained extensive experience in call center operations handling customer service, sales, collections, and quality auditing.
- Handled credit analysis and administrative support roles, including billing and warehouse management in a textile company.
- Progressed through roles from customer service to credit analyst and administrative assistant, demonstrating versatility.
Skills
Customer ServiceCredit AnalysisAdministrative SupportQuality AuditTeamwork & Communication
Published on CazVid - Jul 3, 2025