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Sales and Customer Service Expert with diverse operational experience
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Competencies
Engaged in consultative sales of optometry products and financial services
Provided customer support and service across various sectors including telecom and finance
Utilized CRM systems for managing client interactions and sales processes
Handled inventory management tasks at Opticentro Internacional
Provided technical troubleshooting and support in systems and telecommunications
Education
Summary
Experienced professional in sales, customer support, and technical assistance across optometry, finance, and telecommunications sectors.
Key Achievements
- Managed sales consultative process and inventory control at Opticentro Internacional
- Provided financial service advice and handled operational documentation at Crédito Fácil Codensa
- Delivered customer support and technical troubleshooting at Emtelco UNE EPM Telecomunicaciones
Experience
Asesora comercial y administración de punto
Ventas consultivas de productos de optometría., Agendamiento de citas., Ventas en frío de productos de optometría., Manejo de inventarios., Manejo de caja., Manejo de CRM.
Asesora comercial y operativa
Asesoría en servicios financieros., Manejo de documentación operativa., Atención al cliente.
Agente de call center servicio al cliente y soporte técnico en sistemas y telecomunicaciones
Atención al cliente., Soporte técnico en sistemas y telecomunicaciones., Resolución de incidencias técnicas.