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Victor
Contact
Competencies
Experiencia demostrada en Customs Logistics.
Experiencia demostrada en Customs Laws.
Experiencia demostrada en Free Trade Agreements.
Experiencia demostrada en Customs Valuation.
Experiencia demostrada en Intermediate Excel.
Education
Languages
Summary
Perfil profesional
Experience
Air Logistics Specialist
Coordinated documentation for international air freight shipments. Managed international billing and cross-border trade documentation. Resolved shipment documentation discrepancies with customers and internal teams. Ensured compliance with logistics and customs requirements. Maintained accurate shipment records and operational data. Prioritized multiple shipments while meeting strict deadlines
Front Desk Agent
Delivered exceptional customer service to international guests in English and Spanish. Built strong relationships with guests by identifying needs and providing personalized solutions. Resolved guest concerns while maintaining high satisfaction. Coordinated with multiple departments to ensure seamless operations. Increased hotel revenue through successful upselling of rooms and additional services
Operations Manager
Managed reservations through Booking.com, Expedia, Airbnb and direct bookings. Assisted national and international guests throughout the reservation process. Responded promptly to customer inquiries and converted reservation requests into confirmed bookings. Coordinated daily operations with housekeeping and maintenance departments. Delivered personalized customer service that contributed to guest satisfaction and repeat business