This is my profileContact via CazVidVictor
Customer Service Professional with diverse experience in client retention and coordination
Contact
Santo Domingo, Nacional, Dominican Republic
Available on CazVid
Competencies
Customer ServiceIntermediate
Provided assistance and support to clients in different roles, ensuring satisfaction and retention.
Communication SkillsIntermediate
Performed customer interactions through phones and in-person, demonstrating effective interpersonal skills.
Scheduling & OrganizationIntermediate
Managed appointment setting and coordination activities to ensure smooth operations.
Computer LiteracyIntermediate
Utilized Microsoft Office tools to create documents, reports, and manage correspondence.
Languages
SpanishNative
EnglishAdvanced
Summary
Experienced in customer support, appointment scheduling, and client retention across diverse roles.
Key Achievements
- Gained customer service experience across multiple companies including Comcast, Radnet, and Great Virtual Works
- Handled appointment scheduling and customer care, demonstrating organizational and communication skills
- Developed foundational computer skills, including proficiency in Microsoft Office
Experience
Retention agent (Customer Care)
Great Virtual Works
October 2023 - July 2024
Appointment scheduler
Radnet
January 2023 - August 2023
Customer Service Representative
Comcast
March 2022 - December 2022
Skills
Customer ServiceCommunication SkillsScheduling & OrganizationComputer Literacy
Published on CazVid - Jul 3, 2025