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Multilingual Support & Logistics Specialist with 10+ years of varied experience
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Competencies
Fluent in English and Spanish, providing accurate simultaneous translation with cultural sensitivity.
Managed distribution routes and logistics for delivery operations, improving route efficiency.
Provided technical support, equipment installation, and maintenance for organizational infrastructure.
Delivered excellent customer service across multiple roles, enhancing client satisfaction.
Proficient in MS Office, social media, and video editing to support administrative and communication tasks.
Education
Languages
Summary
Dedicated bilingual professional with over 10 years of experience in interpretation, logistics management, technical support, and customer service. Skilled in coordinating operations, providing high-quality language services, and utilizing digital tools to optimize performance.
Key Achievements
- Founded and managed a logistics solutions microenterprise, optimizing distribution processes.
- Provided bilingual interpretation in high-pressure healthcare, legal, and customer service calls, ensuring accuracy.
- Led technical support and infrastructure coordination for a major church organization, enhancing operational efficiency.
Experience
Bilingual Telephone Interpreter
Simultaneous translation of calls between clients and service providers in sectors such as healthcare, legal, and customer service., Ensured linguistic accuracy and confidentiality in high-pressure settings., Fluent handling of English and Spanish with appropriate cultural focus.
Head of Technological and Logistical Support
Founded and developed a logistics solutions microenterprise., Managed distribution routes, technical support, and customer service., Implemented technological tools to optimize operations.
Administrative Assistant for Physical Facilities
Coordinated maintenance and infrastructure services.
Technology Specialist – Western Region (Volunteer)
Technical support, equipment installation, and maintenance.
Route Coordinator and Delivery Driver
Planned delivery routes and logistics., Provided direct customer service and resolved issues on the road.
Loss Prevention Agent
Supervised security processes and loss control., Inspected entry and exit points of the facility.
Sales Executive
Direct sales of telecommunications services., Met monthly sales targets and served corporate clients.