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Manager
Contact
Competencies
Demonstrated experience with Customer service and issue resolution.
Demonstrated experience with Data entry and accurate record-keeping.
Demonstrated experience with Inventory management.
Demonstrated experience with Cash handling.
Demonstrated experience with Team leadership, coaching, and mentoring.
Education
Summary
Manager open to new opportunities
Experience
Manager
Managed a team of 5 and daily operations, including inventory management and customer service, while maintaining high standards of quality control to ensure customer satisfaction.. Kept inventory information organized as part of daily operations, applying careful attention to detail in ongoing record-keeping.. Resolved customer complaints and issues promptly while maintaining a positive brand image, serving roughly 10+ families on weekdays and 25+ families on weekends.. Managed multiple projects simultaneously within established timelines.. Developed and implemented strategies to improve productivity and streamline processes.. Coached and mentored team members, supporting their professional development and helping them build skills and advance within the organization.. Served as a liaison between upper management and front-line employees, ensuring clear communication of company goals and objectives.
Substitute Teacher
Maintained accurate records of student attendance, grades, and progress for reporting purposes.. Delivered lessons and facilitated class discussions, providing one-on-one assistance to students who required additional support or clarification.. Implemented lesson plans provided by the absent teacher, ensuring continuity in curriculum delivery.. Managed classrooms of about 30 students, maintaining a positive learning environment and promoting positive social interactions through effective communication.. Demonstrated flexibility in adapting instructional plans based on unexpected changes or disruptions, and enforced school safety policies and protocols.