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Virginia
Data Annotator
Contact
Competencies
Experiencia demostrada en Customer support.
Experiencia demostrada en Collections.
Experiencia demostrada en Administrative operations.
Experiencia demostrada en Microsoft Excel.
Experiencia demostrada en Microsoft Word.
Education
Languages
Summary
Data Annotator buscando nuevas oportunidades
Experience
Customer Service Representative
Deliver customer support through phone, email, and other communication channels.. Resolve customer inquiries, complaints, and service requests while maintaining high customer satisfaction.. Maintain accurate customer records and documentation while complying with company procedures.. Collaborate with multiple departments to improve communication and operational efficiency.. Consistently meet quality standards while working in a fast-paced environment.
Collections Agent
Managed 80+ inbound and outbound customer interactions daily related to collections and payment support.. Assisted customers with payment arrangements while maintaining compliance with company policies.. Negotiated payment solutions and resolved account-related concerns professionally.. Maintained accurate customer information and account documentation using internal systems.. Educated customers on payment options and account resolution processes.. Achieved productivity and quality goals while handling a high daily workload.