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Content Creator & Social Media Manager with 3+ years in digital engagement
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Competencies
Develops and executes social media strategies, monitors interactions, and manages digital community engagement.
Produces multimedia content including graphics, videos, and infographics using tools like Canva, Capcut, Hypic.
Edits videos and photographs for digital content, supporting educational and promotional projects.
Provides personalized attention via social media platforms, manages inquiries, and supports sales activities.
Plans and executes content strategies aligned with organizational goals in digital marketing environments.
Education
Languages
Summary
Creative professional with expertise in managing social media platforms, content development, and digital community engagement. Skilled in multimedia editing, content strategy, and customer support across educational and tourism sectors.
Key Achievements
- Managed social media content for Turismo Colombia Tierra Feliz, developing strategies that increased engagement and audience interaction.
- Created and published diverse graphic and audiovisual content tailored to each platform, enhancing online presence.
- Handled end-to-end content creation and customer service for Universidad Francisco de Paula Santander, supporting marketing and sales efforts.
Experience
Asistente Administrativa y Encargada de Manejo de Redes
Planificación y ejecución de estrategias de contenido para redes sociales, Monitoreo de interacciones, atención a la comunidad digital y gestión de mensajes directos., Diseño y publicación de piezas gráficas y audiovisuales adaptadas a cada plataforma.
Creadora de Contenido (Académico)
Atención personalizada a clientes a través de WhatsApp, Instagram y otras plataformas digitales., Gestión de pedidos, seguimiento de envíos y resolución de dudas o inconvenientes postventa., Apoyo en la creación de contenido promocional y dinámicas de ventas.