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Vladimir
Customer Service & Content Strategist with 6+ years in Education & Sales
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Competencies
Experience in high-ticket sales, lead qualification, and appointment setting across health and education sectors.
Developed YouTube content strategies, SEO optimization, and channel management to improve viewer engagement.
Provided customer support, retention strategies, and client education in healthcare and sales environments.
Maintained CRM hygiene, tracked leads, and supported sales and appointment processes efficiently.
Advised students and managed documentation for international education programs and admissions.
Education
Languages
Summary
Dedicated professional with over 7 years of experience in sales, customer service, and educational consulting. Proven success in guiding students and managing digital content strategies, with strong communication and organizational skills.
Key Achievements
- Guided over 200 students through international admissions with a 95% success rate.
- Designed and managed YouTube content strategy, optimizing channel engagement and search positioning.
- Qualified leads and booked appointments for weight-loss injection programs, increasing pipeline efficiency.
Experience
Appointment Setter/Lead Management
Qualified leads for weight-loss injection programs for the U.S. market., Booked appointments for sales advisors using structured scripts and CRM tracking., Conducted lead filtering, needs assessment, and follow-up to increase show-up rates., Maintained CRM hygiene and improved lead pipeline...
Sales Representative
Sold weight-loss programs (GLP-1 injection treatments) to U.S.-based clients., Converted inbound and outbound sales calls into paying customers., Educated clients on treatment details, eligibility, and program benefits., Reached consistent weekly sales KPIs.
YouTube Strategist
Designed YouTube content strategy: topics, formats, and upload schedule., Created initial thumbnail concepts and collaborated with designers for final assets., Reviewed raw footage and provided detailed instructions to video editors., Conducted final quality checks to ensure narrative flow,...
Student Advisor
Guided students in selecting international education programs., Represented the agency at educational fairs and marketing events., Managed documentation and student application processes.