Collections Analyst with 5+ years in OTC and customer service
Successfully managed B2B collections processes, ensuring timely cash inflows.
Utilized Excel extensively for data analysis, reporting, and tracking collections.
Provided customer support with effective communication and relationship management.
Negotiated with clients regarding overdue accounts to facilitate collections.
Experienced Collections Analyst with over five years in B2B collections, specializing in OTC cash collections and customer service, with advanced Excel skills.