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Wendy
Atención al cliente
Contact
Competencies
Provided direct customer interaction, handling inquiries, complaints, and transactions.
Updated and maintained client financial records and prepared daily financial reports.
Planned lessons, managed curricula, and assessed student performance in educational settings.
Utilized Excel, Microsoft 360, and Outlook for administrative and reporting tasks.
Education
Languages
Summary
Experienced in customer interaction, administrative support, and educational assistance across diverse sectors, with a focus on quality service and operational efficiency.
Key Achievements
- Managed client interactions and financial cash handling at casino and transportation sector
- Performed educational responsibilities including lesson planning, evaluations, and knowledge activation
- Updated client financial data and resolved customer complaints efficiently in service roles
Experience
Profesora en el área Comercial
encargada de realizar todo trabajo competente a un docente, planificación, agendas semanales, realizar la recuperación o activación de conocimientos previos, asignar y corregir tareas, entregar resultados de evaluación
Atención al cliente (Bartender – Cajera)
atender, despachar y cobrar directamente al cliente en el área del bar, Verificar banca al inicio y final de turno, confección de informe diario de cierre de caja, embalar dinero en cierre de turno para deposito diario
Atención al cliente
actualización de los datos de las tarjetas de créditos a los pagos devengados al Panapass, detalle de informe y material delicado de clientes, cobro de lo adeudado, resolución de reclamos por parte de los clientes