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Tour Guide with diverse experience in tourism and customer service
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Competencies
Provided frontline customer support, reception, and guided tours to enhance visitor experience.
Planned and coordinated itineraries for tourist groups, ensuring smooth operation of tours.
Effectively communicated information to visitors and team members in various roles.
Collaborated with colleagues to deliver organized tourist experiences and supported team objectives.
Addressed and resolved visitor inquiries and issues during guided tours and customer interactions.
Education
Summary
Experienced in guiding tourist groups, customer reception, and providing relevant information in tourism settings with a focus on excellent communication and organization.
Key Achievements
- Gained hands-on experience in guiding and managing tourist groups at two different tour companies.
- Handled customer reception and provided informative guidance as part of tourism support roles.
- Participated in education and training programs related to tourism practices and customer interaction.
Experience
Guia de Turismo
Realizar acompañamiento a grupos de turistas en diferentes sitios turísticos planeados de acuerdo a itinerario., Recepción, atención al cliente.
Guia de Turismo
Supernumeraria
Practicante Guianza Turistica
Recibir a los visitantes., Acompañar y guiar a los visitantes., Ofrecer información relevante acerca de la empresa y preparación de los productos BIMBO., Despejar dudas de los visitantes., Realizar informes de experiencias de los recorridos.