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Xochitl

Customer Service Representative with 1+ year experience in call centers

Video resume

Customer Service Representative
Hi! This is a resume about me and my previous job

Contact

Managua, Managua, Nicaragua
Open to remote
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Competencies

Communication SkillsIntermediate

Effectively communicated with customers over the phone, explaining technical issues clearly.

Customer AssistanceIntermediate

Provided support to customers regarding Transception and related inquiries.

Problem SolvingBeginner

Assisted in resolving customer issues related to service interruptions.

Call Center OperationsIntermediate

Experienced in managing calls, on-hold procedures, and customer service protocols.

Summary

Dedicated customer service professional with over a year of experience in call centers, specializing in technical support and customer communication.

Key Achievements

  • Handled customer inquiries about Transception, ensuring effective communication and support
  • Provided assistance to customers while managing calls on hold and troubleshooting issues
  • Gained experience in call center environment, focusing on customer satisfaction and problem resolution

Skills

Communication SkillsCustomer AssistanceProblem SolvingCall Center Operations
Published on CazVid - Jul 3, 2025
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