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Administrative professional with 10+ years in embassy and corporate sectors
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Competencies
Provided comprehensive administrative and HR support, including scheduling, onboarding, and record management.
Handled budgeting, forecasting, and financial reporting to support organizational financial goals.
Led automation projects and workflow improvements to increase operational efficiency.
Acted as liaison with vendors, government entities, and internal teams to ensure smooth operations.
Supervised support staff and coordinated activities to meet organizational objectives.
Education
Languages
Summary
Experienced administrative professional specializing in embassy and corporate environments, with a strong focus on process efficiency, financial management, and stakeholder engagement.
Key Achievements
- Streamlined administrative workflows at British Embassy, leading to increased efficiency and cost savings.
- Managed multiple budgets and financial processes, ensuring compliance and accuracy across different roles.
- Directed automation initiatives in Operations and Warehouse at DAMCO, enhancing process efficiency and transparency.
Experience
Corporate Services Manager
Delivered comprehensive administrative support to the HR team, including scheduling, onboarding coordination, and personnel file management., Oversaw financial and administrative operations such as budgeting, procurement, and expense reporting, ensuring accuracy and compliance., Manage implementation of streamlined administrative workflows, resulting in increased efficiency and cost savings., Led the preparation and analysis of the Embassy's monthly budget forecasts, ensuring alignment with financial goals., Managed key aspects of Embassy operations, including human resources functions and general office administration., Supervised support staff and provided high-quality service to internal teams and external stakeholders., Acted as primary liaison with vendors and government entities to maintain operational support.
Administrative Officer
Provided comprehensive administrative and HR support to multiple departments., Managed Budget and Forecast for different teams in the Embassy., Managed records, reports, and procurement processes with strict confidentiality., Handled onboarding, payroll coordination, and timekeeping for local staff., Coordinated events, for learning & development for staff.
Projects Officer
Managed the automation of processes within the Operations team and Warehouse, which streamlined workflows and increased efficiency., Presented project results to the involved team and Operations Manager, ensuring transparency and alignment on outcomes., Coordinated all team activities to ensure the correct execution of the project plan, tracking changes and updating plans, which facilitated timely delivery and accountability., Reported progress to project stakeholders, keeping everyone informed and engaged, which contributed to maintaining project profitability.
Customer Services Manager
Managed customer and sales requests, effectively resolving conflicts which enhanced customer satisfaction and streamlined communication., Developed and maintained performance monitoring tools through KPIs, which improved visibility into team effectiveness and helped in strategic decision-making., Monitored sales development and created Sales Analysis Reports, helping the team make informed strategic decisions., Oversaw stock levels across warehouses, ports, and in transit, ensuring availability and preventing stockouts.