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Yaris

Customer Service Specialist with diverse support experience

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Masaya, Masaya Department, Nicaragua
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Competencies

Customer ServiceIntermediate

Engaged directly with customers to resolve inquiries and support needs across multiple companies.

Technical SupportIntermediate

Provided assistance related to Microsoft Windows, troubleshooting technical issues.

Communication SkillsIntermediate

Maintained clear communication with customers to ensure understanding and satisfaction.

Problem ResolutionIntermediate

Addressed customer concerns effectively to facilitate issue resolution and customer retention.

Education

Diseño Grafico
North Miami Community College
2005
Técnico en Administración de Empresa
Academia de Ciencias Comerciales
2015

Summary

Experienced in providing technical and customer support across diverse industries, with a focus on effective communication and problem resolution.

Key Achievements

  • Provided technical support for Microsoft Windows at Concentrix
  • Handled customer inquiries and support at Acced Technologies
  • Delivered customer service at Press 2 Customers Service

Experience

Customer service

Press 2 Customers service
2008 - 2010

Customer service

Acced Tecnologies
2010 - 2014

Microsoft Windows Tech Support

Concentrix
2019 - 2022

Skills

Customer ServiceTechnical SupportCommunication SkillsProblem Resolution
Published on CazVid - Jul 3, 2025
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