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Yasiris

Customer Service Agent with strong support and data management skills

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Baní, Peravia, Dominican Republic
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Competencies

Customer ServiceAdvanced

Handled various customer support tasks, ensuring client satisfaction and issue resolution

Data EntryAdvanced

Performed accurate data entry and record keeping as part of customer support operations

Remote CommunicationIntermediate

Conducted effective communication with clients remotely via phone and email

LanguagesBeginner

Utilized multiple languages to assist diverse clients in support interactions

Education

High School Diploma
Colegio San Felipe Neri
Universidad Tecnológica de Santiago (UTESA)

Languages

SpanishNative
EnglishCompetent

Summary

Experienced Customer Service Agent skilled in support ticket management, client communication, and data organization.

Key Achievements

  • Managed customer support tickets by responding to emails, entering data, and addressing client inquiries
  • Provided efficient service via phone calls and emails, demonstrating effective communication skills
  • Maintained organized records of client interactions with attention to detail

Experience

Customer Service Agent

Hire Horatio
February 24, 2023 - April 23, 2024

Managed customer support tickets by responding to emails, entering data, and addressing client inquiries., Provided excellent service by efficiently handling customer issues via phone calls and emails., Demonstrated strong attention to detail in data entry and maintained organized records of client interactions.

Skills

Customer ServiceData EntryRemote CommunicationLanguages
Published on CazVid - Jul 3, 2025
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