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Yerlin

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San Pedro Sula,Cortés Department,Honduras
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Competencies

Problem SolvingIntermediate

Demonstrated experience with Problem Solving.

Time ManagementIntermediate

Demonstrated experience with Time Management.

Teamwork and CollaborationIntermediate

Demonstrated experience with Teamwork and Collaboration.

AdaptabilityIntermediate

Demonstrated experience with Adaptability.

Attention to DetailIntermediate

Demonstrated experience with Attention to Detail.

Education

Bachillerato técnico profesional
Instituto departamental Evangélico Centroamericano
Completed 2020

Languages

enNative

Experience

HR assistant Jr.

Transporte Paz
2021 - 2022

Provided administrative support to the Human Resources department, including personnel file management, interview coordination, database updates, attendance tracking, and assistance with onboarding and employee engagement activities., Developed strong skills in internal communication, confidentiality handling, and teamwork.

Customer Service Agent

Alorica LATAM
2022 - 2024

Delivered high-quality support to customers by resolving inquiries, providing technical assistance, and ensuring customer satisfaction through effective communication and problem-solving skills.

Talent Acquisition Assistant

Alorica LATAM

Supported the recruitment process by screening resumes, scheduling interviews, maintaining candidate databases, and assisting with onboarding activities., Contributed to a smooth and efficient hiring process through strong organizational and communication skills.

Email Support Representative

Altiam CX
September 2024 - May 2025

Handled customer inquiries and resolved issues via email with clarity, professionalism, and attention to detail., Ensured timely responses, maintained accurate records, and delivered excellent service by adhering to company policies and tone guidelines.

Virtual Assistant (Temporary) Customer Support Specialist II

Partnerhero
June 2025 - August 2025

Managed multiple tasks daily, including calendar coordination, email communication, and administrative support., Gained strong time management skills and the ability to prioritize effectively in a fast-paced environment., Utilized AI tools to streamline workflows and improve task efficiency, while maintaining a high standard of professionalism and attention to detail.

Skills

Problem SolvingTime ManagementTeamwork and CollaborationAdaptabilityAttention to Detail
Published on CazVid - May 17, 2026
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