This is my profileContact via CazVidJohnny
Customer Service and Sales Professional with Diverse Industry Experience
Contact
Donmatías, Antioquia, Colombia
Available on CazVid
Competencies
CommunicationExpert
Utilized effective communication skills to interact with clients and team members across various roles.
ManagementIntermediate
Applied time management skills to handle multiple tasks efficiently in customer service and dispatch roles.
Problem SolvingIntermediate
Resolved customer issues and technical problems effectively in service and dispatch positions.
Customer ServiceAdvanced
Delivered consistent support and engagement to customers in various call center roles.
Sales SkillsIntermediate
Conducted sales calls and promoted services/products, contributing to company outreach efforts.
Education
High School
EAST BOSTON HIGH
Languages
SpanishNative
EnglishHigh Level
Summary
Experienced in customer support, sales, and dispatch roles across multiple organizations, demonstrating strong communication and problem-solving skills.
Key Achievements
- Served as a Sales Agent at Kingdom Gates, handling customer inquiries and promoting products.
- Provided customer support and dispatch services at Teleperformance, ensuring efficient communication flow.
- Gained diverse experience through roles in customer service, sales, and dispatch across multiple companies.
Experience
Freelancer
OWN BUSINESS
November 2017 - To date
SALES AGENT
Kingdom Gates
September 2024 - To date
SERVICE AGENT, DISPATCH TECH’S, RETENTION
Teleperformance
December 2019 - December 2020
CUSTOMER SERVICE AGENT
Buwelo
April 2021 - November 2021
CALLCENTER AGENT SALES AND CUSTOMER SERVICE
Iqor
January 2023 - January 2024
Skills
CommunicationManagementProblem SolvingCustomer ServiceSales Skills
Published on CazVid - Jul 3, 2025