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Administrative and Customer Service Specialist with diverse experience
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Competencies
Proficient in Word, Excel, and PowerPoint for documentation, data management, and presentations.
Provided attentive support and assistance to clients in retail, banking, and call center environments.
Performed duties including transcription, billing, inventory management, and scheduling.
Demonstrated effective communication with clients, team members, and management across roles.
Collaborated with colleagues and led tasks in various fast-paced service environments.
Education
Languages
Summary
Versatile administrative and customer service professional with broad experience across banking, hospitality, and operational sectors. Skilled in client relations, administrative tasks, and team collaboration.
Key Achievements
- Gained extensive experience in customer service, sales, and administrative roles across multiple sectors
- Handled client interactions and cash operations effectively in various customer-facing positions
- Developed strong interpersonal and organizational skills through roles in reception, administration, and operations
Experience
Asesora
dar cierre de manera positiva a los usuarios y clientes de Uber One
ASISENTE ADMINISTRATIVO
servicio al cliente, ventas cruzadas de tarjetas de créditos y crédito de libre inversión
ASISTENTE EN COBRANZA
asesorar, cobranza mora
ASESORA AL USUARIO
asesora, atención al cliente, tipifacar
SECRETARIA
Transcripción, Facturación, manejo de almacén, manejo de personal, manejo y mantenimiento de embarcaciones menores
DESPACHADORA
atención al público, despacho de alimentos, organizar, cajera
RECOLECTORA
recolector de peajes, recaudo de dinero, identificar los vehículos para realizar el cobro según la categoría, cumplir lo procedimientos operativos del cargo y los asignados por el jefe inmediato, diligenciamiento de formatos y libros, demás funciones inherentes al cargo
MESERA
Atención al cliente, Conocimiento del menú, buen servicio en la mesa