Yvette - Dental Receptionist / Administrative Assistant with 4+ years in dental practice management

Skilled in managing front-office operations, appointment scheduling, and patient communication.

Experienced in handling billing, EFT payments, and AR tasks to ensure smooth financial operations.

Proficient in processing insurance claims, pre-authorizations, and maximizing reimbursement rates.

Dedicated to providing compassionate patient support and maintaining positive patient interactions.

Managed front-desk operations, including scheduling appointments, maintaining patient records, and processing billing.. Managed Accounts Receivable (AR) tasks and processed electronic EFT payments efficiently.. Handled treatment planning coordination, discussing financial options, estimates, and arrangements with patients.. Provided exceptional patient care by assisting with inquiries, accounts, and insurance claims processing.. Maintained confidentiality and compliance with health and safety regulations while supporting dental practitioners and office staff.

Scheduled and confirmed patient appointments, reducing scheduling errors and cancellations.. Processed insurance claims and pre-authorizations, ensuring timely reimbursements.. Managed patient records and organized office files for easy access.. Assisted in financial transactions, invoicing, and accounts receivable management.. Provided administrative support to the management team to enhance office efficiency.

Handled front-desk operations, including answering multi-line calls and responding to patient emails.. Managed daily front-office tasks such as data entry, document filing, and supply inventory.. Assisted in coordinating patient schedules and internal team meetings.. Ensured strict compliance with dental office policies and procedures.

Provided excellent customer service and assisted customers with product inquiries.. Managed cash transactions, processed payments, and balanced registers.. Maintained compliance with company policies and service standards.