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Competencies
Demonstrated experience with Autodidact.
Demonstrated experience with Team Work.
Demonstrated experience with Thrives under pressure.
Demonstrated experience with Active Listening.
Demonstrated experience with Assurance of Help.
Education
Experience
Candidate Support Specialist
Guide Amazon warehouse candidates through the hiring process via phones and chats., Contact candidates to assure their information has been completed., Review candidates application to confirm they met all the requirements to get hired.
Healthcare Advisor
Deliver delicated information to members about the benefits of their healthcare plan., Begin the enrollment process for new members., Explain and break down medical claims to members and providers.
Technical Support Specialist
Diagnosing and resolving customer issues related to cable, internet and homephone services., Instruct he customers on how they can perform the troubleshooting steps for their devices., Answer inquiries and clear up doubts about the customers bills.
Customer Service Representative
Take care of the customers inquiries through the phone about their orders., Follow up with customers to confirm their order has been completed., Deescalate aggravated customers by showing empathy and providing assurance of resolution.