BB Collector

Leeds Professional Resources is working with a client in the Tampa 33619 area that is looking for a B2B Collector to join their growing team. Negotiate payoff deadlines or payment plans as needed.Process payments, reconcile accounts and update client records in the accounting system maintaining updated customer accounts.Escalate unresolved issues to management including customers unwilling or unable to pay when necessary.Fully notate accounts with updates on status of collectionsRespond to customer inquiries.Track collection progress and report on collections activity as required. Work closely with internal teams such as solutions, credit, billing and branch leadership to address collection-related issues and improve processes.Coordinate problem resolution with appropriate branches/departments as needed.Respond to internal requests for account status and information.Supports other collectors as needed and contributes to overall team performance.Monday through Friday 8am-5pmFirst 90-120 days in office for training then hybrid work schedule5 years’ experience in Business to Business Collections required2-3 years’ proven experience reconciling customer accounts and invoices strongly preferred.