Virtual Care Coordinator

About Circle HealthCircle Health is an AI-driven care management and long-term health engagement company focused on solving global healthcare challenges such as rising healthcare costs, aging populations, and chronic disease burdens.Through a full-stack care platform combining AI technology and human care management, Circle Health supports physician groups, employers, and insurers with preventive care, continuous patient engagement, and personalized healthcare solutions.Today, Circle Health supports 100+ organizations and 100,000+ lives globally.
About the RoleCircle Health is looking for compassionate and detail-oriented Virtual Care Coordinators to support physician partners and senior-care practices across Florida.As part of the Chronic Care Management (CCM) team, you will help patients with long-term conditions such as diabetes, hypertension, and heart disease remain connected, supported, and compliant with their care plans.This role involves monthly patient outreach, care coordination, documentation, and communication between patients, nurses, and healthcare providers.This is a fully remote role open to candidates residing anywhere in the United States, with training and clinical supervision provided.
Key ResponsibilitiesConduct structured monthly check-ins with CCM patients via phoneReview medications, vitals, and health goals while updating EMR records accuratelyTrack preventive screenings, labs, and follow-up activitiesCoordinate between patients, nurses, and providers for appointments and care gapsMaintain accurate documentation as per CMS CCM guidelinesLog activities and time spent for compliance and reporting purposesIdentify patient concerns or clinical red flags and escalate appropriately
RequirementsMust currently reside in the United States1–3 years of experience in healthcare coordination, telehealth, medical assisting, or related healthcare roles preferredExperience in CCM is an added advantageStrong verbal and written communication skills in English and SpanishFamiliarity with EMRs such as Elation, Athena, PCC, or similar platformsCompassionate communication style and comfort working with older adultsUnderstanding of HIPAA and patient confidentiality standardsAssociate degree or certification as Medical Assistant, CNA, or LPN preferred
What We Offer100% Remote role with flexible schedulingPaid training on CMS CCM workflows and toolsOpportunity to grow into patient success, quality, or leadership rolesMission-driven work focused on improving senior care outcomesCollaborative culture combining empathy and technology-driven healthcare