Account Manager

About the role

EMARKETER is hiring an Account Manager, Emerging Accounts to join its Account Management team. The role focuses on customer success, retention and growth, while identifying opportunities to broaden client relationships within some of the largest accounts. The client book is composed of the world’s largest brands and media players.

This role is based out of the New York City office, with regular in-office expectations. Applicants must be authorized to work in the United States without the need for visa sponsorship, now or in the future, and must be within commuting distance of the New York City office. Relocation assistance is not available.

Responsibilities

• Ensure customer success, retention and growth.
• Look for opportunities to broaden client relationships within some of the largest accounts.

Requirements

• Commitment to fostering an inclusive culture and valuing a representative workplace that embraces diversity of thought and experience.
• Strategic problem-solving and negotiation skills, with an understanding of client needs and the ability to find ways to address them.
• Confident communication skills, including the ability to tailor messaging, articulate value and navigate difficult conversations.
• A results-driven, tenacious approach, positivity in the face of adversity, and an expectation of meeting or exceeding goals.
• A sales-minded approach and aptitude for building long-term relationships.
• Authorization to work in the United States without visa sponsorship, now or in the future, and residence within commuting distance of the New York City office.

Key facts

• The role focuses on customer success, retention and growth.
• The client book includes some of the world’s largest brands and media players.
• Applicants must be authorized to work in the United States without visa sponsorship, now or in the future.
• Candidates must be within commuting distance of the New York City office; relocation assistance is not available.