What does the After Sales Manager do?

The role manages after-sales operations and coordinates service, warranty and spare parts activities. It also tracks performance and works to improve customer satisfaction and service efficiency.

What qualifications and experience are required?

A minimum bachelor’s degree in SCM, BBA or a related field is required, along with 1 year of experience in after-sales, operations, supply chain or a related role.

What skills are expected?

The listing asks for knowledge of inventory, spare parts and service operations, communication and team management skills, and problem-solving and decision-making abilities. Proficiency in MS Office and basic reporting is also required.

After Sales Manager

External job listingat MS Jaguar Motorcycles

MS Jaguar Motorcycles seeks an After Sales Manager to oversee service, warranty and spare parts operations and support customer satisfaction.

External source - not verified9 days agoOpen until: Dec 25, 2026

Salary

Not provided

Location

Sahiwal, Pakistan

Employment type

Full time

Workplace

Not provided

After Sales Manager

Sahiwal, Pakistan

Job description

About the role

MS Jaguar Motorcycles is hiring an After Sales Manager to manage after-sales operations and support efficient service and customer satisfaction. This is a full-time role in Sahiwal, Pakistan.

Responsibilities

Manage and oversee after-sales operations.
Coordinate service, warranty and spare parts activities.
Ensure timely resolution of customer complaints and manage service-related issues.
Manage inventory usage and monitor spare parts inventory and availability.
Coordinate with service teams, dealers and relevant departments.
Maintain accurate service and warranty records.
Track after-sales performance and prepare regular reports.
Develop processes to improve customer satisfaction and service efficiency.
Ensure company after-sales policies and procedures are followed.

Requirements

Minimum bachelor’s degree in SCM, BBA or a related field.
1 year of experience in after-sales, operations, supply chain or a related role.
Strong knowledge of inventory, spare parts and service operations.
Excellent communication and team management skills.
Strong problem-solving and decision-making abilities.
Ability to manage customer complaints and service-related issues.
Good understanding of after-sales processes and customer satisfaction.
Proficiency in MS Office and basic reporting.
Experience in the automotive, EV, motorcycle or a related industry is a plus.

Key facts

Full-time role in Sahiwal, Pakistan.
Requires a minimum bachelor’s degree in SCM, BBA or a related field.
Requires 1 year of experience in after-sales, operations, supply chain or a related role.

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Frequently asked questions

What does the After Sales Manager do?
The role manages after-sales operations and coordinates service, warranty and spare parts activities. It also tracks performance and works to improve customer satisfaction and service efficiency.
What qualifications and experience are required?
A minimum bachelor’s degree in SCM, BBA or a related field is required, along with 1 year of experience in after-sales, operations, supply chain or a related role.
What skills are expected?
The listing asks for knowledge of inventory, spare parts and service operations, communication and team management skills, and problem-solving and decision-making abilities. Proficiency in MS Office and basic reporting is also required.