AI Training Account Manager (Contract, Remote) — United States

Zentrox is hiring a remote AI Training Account Manager on a contract basis to support clients across the United States. You will manage client relationships, coordinate training for AI applications, and help ensure projects meet client needs and deliver successful outcomes.

Key Responsibilities

• Manage and nurture client accounts as the primary point of contact.
• Coordinate AI application training sessions tailored to client requirements.
• Document and improve communication processes to strengthen client interactions.
• Track project progress and report outcomes to stakeholders.
• Identify client needs and recommend solutions that support operational capabilities.
• Collaborate with technical teams to refine training materials based on client feedback.
• Review client satisfaction and retention metrics to guide continuous improvement.

Qualifications

• Proven experience in account management.
• A technical background is preferred.
• No formal education is required.

Work Environment and Tools

You will work closely with clients and collaborate with the technical team, providing regular updates and participating in strategic discussions. The role reports directly to senior management to support prompt resolution of client needs. Common tools include customer relationship management (CRM) software and project management applications.

Position Details

• Employer: Zentrox
• Job type: Contract
• Location: United States; remote eligible