AI Training Account Manager - Remote Contract - United States

Zentrox is seeking a skilled AI Training Account Manager on a contract basis to support clients across the United States. In this remote role, you will manage client accounts, coordinate AI training sessions, and ensure successful project execution. Your efforts will directly impact client satisfaction and operational success by facilitating effective AI application training.

Key Responsibilities

• Serve as the primary point of contact to manage and nurture client accounts.
• Coordinate and tailor AI training sessions based on client needs.
• Document and streamline communication processes to improve client interactions.
• Track project progress and provide regular outcome reports to stakeholders.
• Identify client requirements and recommend solutions to enhance their operations.
• Collaborate with technical teams to refine training materials using client feedback.
• Analyze client satisfaction and retention data to drive continuous improvement.

Required and Preferred Qualifications

• Proven experience in account management.
• Technical background is preferred but not mandatory.
• No formal education required.

This role involves close collaboration with clients and the technical team, ensuring seamless communication and teamwork. You will report directly to senior management to address client needs promptly. Familiarity with CRM and project management tools is essential for success in this position.